Sales Operations Associate

New York, New York

Sales Operations Associate will support Account Executives with order handling and delivery management for key accounts

Key Accountabilities:

  • Write customer orders for system entry (holds/bulk)
  • Maintain Order file through review of order reports and regular maintenance
  • Generate Item set up files for buyers
  • Facilitate logistics communication with accounts i.e routing, maintenance, set up info, etc
  • Manage order maintenance and issue resolution, including EDI reconciliation
  • Run Open Order reports to confirm PO’s received
  • Communicate with buyers/allocators on PO issues
  • Support chargeback resolutions
  • Lead Ops team projects
  • Special projects as assigned

Required Skills/Abilities/Education:

  • Bachelor’s Degree
  • 2+ years in customer service/ account maintenance
  • Excellent Organizational and communication skills with attention to detail
  • Ability to Multi-task and prioritize in fast paced environment
  • Proficient in Microsoft office (Knowledge of AS400 and EDI a plus)

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